Norris Used Cars Redcliffe

Reviews of Norris Used Cars Redcliffe

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  Rod Added July 12, 2018

  ★ ☆ ☆ ☆ ☆
  Beware the Norris warranty that you purchase with your new or used car. You may leave thinking you are covered for defects based on what the salesman tells you on the day. However, when you try and make a claim you are told its not covered. In my case it was a faulty electrical switch that opens the boot. It may well be that the electric boot switch is not specifically listed in the "items covered under this policy" in the documentation provided. However, in the midst of signing documents, organizing insurance and making payments etc involved in buying a car one has to just go with what the sales people are telling you at the time. There was certainly no time to fully read the warranty book and understand every exclusion. The kind of statements that are used by the sales people as they skim through the document are " as you can see on page 3 it covers your electrical items". In fact if you look more closely it only covers a handful of actual listed electrical items. Anything else is not covered. I purchased the Premium warranty package for over $1500. I've been stung. Very disappointed.

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